When I decided to sell my home of 14 years in Bon Air, I literally did not know where to start. I contacted a couple of real estate agent acquaintances, and came away feeling quite negative about what I was up against. On a whim, I contacted Jenn Hart, which turned out to be the most fortunate chance I have ever taken. From the very beginning, Jenn showed a rock solid POSITIVE, take-charge attitude wrapped in a package of calm and compassion. She was never cowed by my doubts and flip floppiness, showed a remarkable astuteness in understanding what I needed and where I was going, and was by my side as much as a close friend would be. On top of all that she knew what she was doing. She is a smart, well-educated woman of the world, and she has great perspective on architecture, locations, living space, and home values. She helped me evaluate what needed to be done to my house to ready it for the market, and even sent a professional “stager” as an added bonus. She walked me through every step of the process, explaining what was happening and what was going to happen. She sold my house in 3 days, was a crack negotiator and got me my asking price. She set me up with a mortgage company to prepare for the purchase of my next home, and was there with me every step of the way as we embarked on that search. She made the process of house hunting as much an adventure as anything else. She was able to read my needs with uncanny intuition. She negotiated the purchase of my new home, and made the close process go as smoothly as possible, and I am now happily moved in to a new place. I have worked with a few real estate agents in my time and none of them have come close to Jenn in terms of professionalism, knowledge, availability and much needed support. Anybody who needs a real estate agent could not go wrong with Jenn Hart. She is the best.